ISWEB

Italian whistleblowing platform with dedicated public-administration and private-employer offers, ACN-qualified cloud delivery, and published private-sector pricing.

Rubric score

24 / 50

Evidence tier P

Public pages only. No reporter submission or handler environment was reviewed.

How this score is produced →

Facts

Website: www.isweb.it(opens in new tab)
Headquarters: Italy (Avezzano + Roma)
Pricing: Private-sector pricing published: Small €40/month (€480/year), Medium €52/month (€624/year), Large €80/month (€960/year), each with a €160 activation cost. Public-administration procurement is sales/Cloud Marketplace led.
The private-sector page lists Small and Medium as 'fino a 100 dipendenti' and Large as up to 250 employees; verify tier definitions before procurement.
Languages on reporting form: 1
Domain registered: October 2008 isweb.it
Ownership: ISWEB S.p.A.
Product scope: Standalone whistleblower product
Encryption posture: End-to-end

Measured, not published

Established by checking the vendor's own infrastructure rather than by reading its marketing. Every figure here can be reproduced from the links given.

DMARC policy: Published but not enforcing
DNSSEC: Unsigned

Capabilities

Anonymous reporting ✓
Multi-channel intake ✓
Public API ✗
Free trial ✗
Two-factor authentication ✓
Audit log —
EU Directive 2019/1937 (vendor claim) ✓

✓ published by the vendor · ✗ vendor states it is not offered · — not published either way

Certifications

ACN cloud-service qualification

National laws referenced

Italy (D.Lgs 24/2023)
Italy (D.Lgs 231/2001 — Modello 231)
Italy (ANAC guidelines)
EU Directive 2019/1937

Typical buyer

Italian public-administration bodies and private employers that want ACN-qualified SaaS delivery, ANAC alignment, and domestic support.

Distinctive features

Dedicated PAWhistleblowing variant for Italian public-administration procurement through ACN-qualified cloud delivery
Vendor states the platform is based on the open-source GlobaLeaks foundation
Public private-sector pricing with unlimited reports, 2FA for managers, anonymous chat, alert planning, and data hosted in Italy
Offices in Avezzano (AQ) and Roma

Add-ons and conditions

Costs or terms not included in the headline price.

Medium tier headcount is published ambiguously as up to 100 employees on the page reviewed
Voice reports are listed as available on request
ISO 27001 is described for the delivery infrastructure/processes, not as a standalone product certificate

Notable

ISWEB splits the offer into PAWhistleblowing for public administrations and a private-sector Whistleblowing page with published monthly pricing.
The private-sector page publishes tiers at €40, €52, and €80/month plus a €160 activation cost, with the caveat that the Small and Medium headcount descriptions both read “up to 100 employees” on the reviewed page.
The public-administration page says PAWhistleblowing is SaaS delivered through an ACN-qualified cloud provider and available through the Cloud Marketplace; this was treated as vendor-published evidence, not an independently verified ACN catalogue check.
The vendor states the solution is based on GlobaLeaks and supports anonymous reporting, anonymous chat with the reporter, alerts, report registers, statistics, Excel exports, 2FA in the management area, and encrypted data.
The private-sector page states that data are located in Italy in ACN-qualified data centers.
Public pages reviewed did not disclose a public API, a free trial, DPA/subprocessor terms, or multi-country language coverage beyond the Italian product surface.

Frequently asked questions about ISWEB

Answers derived from vendor-published materials dated on this page.

Is ISWEB suitable for SMEs under 250 employees?

Likely yes — ISWEB's entry-tier pricing sits in the €50–100/month band, workable for most 50–249-employee organisations. Private-sector pricing published: Small €40/month (€480/year), Medium €52/month (€624/year), Large €80/month (€960/year), each with a €160 activation cost. Public-administration procurement is sales/Cloud Marketplace led. Italian public-administration bodies and private employers that want ACN-qualified SaaS delivery, ANAC alignment, and domestic support.

Which national whistleblower laws does ISWEB explicitly reference?

ISWEB explicitly cites the following national transpositions of Directive 2019/1937 in its public materials: Italy (D.Lgs 24/2023), Italy (D.Lgs 231/2001 — Modello 231), Italy (ANAC guidelines), EU Directive 2019/1937. Absence from this list does not mean the platform can't be used in other EU jurisdictions — all 27 member states have transposed the Directive. Verify jurisdictional fit with the vendor directly.

Does ISWEB process whistleblower report content with AI?

No — ISWEB does not process report content with AI or machine translation per its vendor materials. Verify the vendor's subprocessor list to confirm no downstream AI processing occurs.