hintcatcher

German whistleblowing platform from product kitchen GmbH. Flat pricing from €39/month, independent of headcount.

Vendor-reviewed

Rubric score

25 / 50

Evidence tier P

Public pages only. No reporter submission or handler environment was reviewed.

How this score is produced →

Facts

Website: www.hintcatcher.com(opens in new tab)
Headquarters: Göppingen, Germany
Hosting: Germany; ISO 27001-certified hoster (hoster not named by vendor)
Pricing: LITE €39, PLUS €59, PREMIUM €99 per month (net of VAT). PARTNER multi-tenant tier quote-based.
Free test/demo advertised; the trial runs 3 weeks (vendor-stated), a length the public pages do not state. 1-month contract with 14-day notice period. No setup fee. Monthly billing. Pricing is flat — not tied to employee count.
Languages on reporting form: 27
Domain registered: January 2021 hintcatcher.com
Ownership: Private — product kitchen GmbH
Customers: 75,000+ employees across customer organisations (vendor claim)
Product scope: Standalone whistleblower product
Encryption posture: End-to-end

Measured, not published

Established by checking the vendor's own infrastructure rather than by reading its marketing. Every figure here can be reproduced from the links given.

DMARC policy: Enforced (reject)
DNSSEC: Unsigned

Capabilities

Anonymous reporting ✓
Multi-channel intake ✓
Public API ✗
Free trial ✓
Two-factor authentication —
Audit log ✓
EU Directive 2019/1937 (vendor claim) ✓

✓ published by the vendor · ✗ vendor states it is not offered · — not published either way

Certifications

None published

National laws referenced

Germany (HinSchG)
EU Directive 2019/1937

Typical buyer

DACH-region SMEs subject to HinSchG who want flat pricing that doesn't scale with headcount.

Distinctive features

Flat pricing — €39 / €59 / €99 regardless of employee count
German hosting on an ISO 27001-certified hoster
End-to-end encrypted reports with anonymous two-way dialogue
Self-serve setup; no demo or training required
1-month contract with 14-day cancellation notice

Add-ons and conditions

Costs or terms not included in the headline price.

Prices exclude VAT (German 19% VAT applies on top)
Oral reporting by voice recording is optional; the public page reviewed does not price it separately
LITE tier limits the reporting office to 2 languages; PLUS 5; PREMIUM unlimited
Caseworker seats capped per tier (LITE 2, PLUS 5, PREMIUM 8)
hintcatcher does not hold its own ISO 27001 certification — only its hoster does

Notable

Operated by product kitchen GmbH (Göppingen, Baden-Württemberg).
Flat pricing is independent of employee count.
Four tiers: LITE, PLUS, PREMIUM (self-serve monthly) and PARTNER (multi-tenant reseller solution, quote only).
End-to-end encryption; reports accessible only to the whistleblower and selected caseworkers.
Anonymous two-way dialogue between whistleblower and caseworker.
Case management with audit-proof audit log; monitoring of legal deadlines and email notifications.
Corporate design and custom texts on the reporting office; custom domain available on request (optional / add-on).
Oral hint reporting by voice recording is marked optional on every tier.
Partner programme for law firms, external data protection officers, and ombudspersons.
Hosted on servers in Germany at an ISO 27001-certified hoster; hoster not named in public materials.
Reporting form available in 27 languages, listed by name on the pricing page; 22 of the 24 official EU languages are covered, Irish and Maltese are not.
No public API, SSO, or subprocessor list was found on public pages reviewed.

Frequently asked questions about hintcatcher

Answers derived from vendor-published materials dated on this page.

Is hintcatcher suitable for SMEs under 250 employees?

Yes — hintcatcher's entry-tier pricing is published under €50/month, inside the range most 50–249-employee organisations budget for a reporting channel. LITE €39, PLUS €59, PREMIUM €99 per month (net of VAT). PARTNER multi-tenant tier quote-based. DACH-region SMEs subject to HinSchG who want flat pricing that doesn't scale with headcount.

Which national whistleblower laws does hintcatcher explicitly reference?

hintcatcher explicitly cites the following national transpositions of Directive 2019/1937 in its public materials: Germany (HinSchG), EU Directive 2019/1937. Absence from this list does not mean the platform can't be used in other EU jurisdictions — all 27 member states have transposed the Directive. Verify jurisdictional fit with the vendor directly.

Does hintcatcher process whistleblower report content with AI?

No — hintcatcher does not process report content with AI or machine translation per its vendor materials. Verify the vendor's subprocessor list to confirm no downstream AI processing occurs.