Fraud Line

Greek whistleblowing-services provider with ISO 27001, ISO 27701, and ISO 37002 certifications, deployed across multiple countries.

Rubric score

16 / 50

Evidence tier P

The tier records what could be examined to produce this score. Totals are only comparable within the same tier.

How this score is produced →

Facts

Website: fraudline.gr/en/(opens in new tab)
Headquarters: Greece (Athens)
Hosting: Microsoft Azure, Western Europe (specific country not disclosed)
Pricing: Not published — quote-based.
Vendor operates as a services provider, not only a software supplier — case-handling support is included in the engagement.
Languages on reporting form: 14
Product scope: Standalone whistleblower product

Measured, not published

Established by checking the vendor's own infrastructure rather than by reading its marketing. Every figure here can be reproduced from the links given.

DMARC policy: Published but not enforcing
DNSSEC: Unsigned

Capabilities

Anonymous reporting ✓
Multi-channel intake ✓
Public API —
Free trial ✗
Two-factor authentication —
Audit log —
EU Directive 2019/1937 (vendor claim) ✓

✓ published by the vendor · ✗ vendor states it is not offered · — not published either way

Certifications

ISO 27001
ISO 27701
ISO 37002

National laws referenced

EU Directive 2019/1937
National whistleblower protection laws in countries served (specific law names not disclosed on public pages reviewed)

Typical buyer

Multi-country organisations operating across Southern and Eastern Europe that want a single provider with ISO 37002 certification and local national-law coverage.

Distinctive features

ISO 27001, ISO 27701, and ISO 37002 certifications claimed publicly
Documented deployments across DE, FR, AT, MT, PT, CY, GR, BG, RO, plus Kuwait and Colombia
Services model — handling support in addition to software
Roughly 130 legal bodies and 10,000 employees covered per vendor reporting

Add-ons and conditions

Costs or terms not included in the headline price.

Pricing not published
Specific national law names for the listed countries are not disclosed on public pages reviewed
Reporter/handler app workflow and API access are not documented on public pages reviewed

Notable

Public pages claim ISO 27001, ISO 27701, and ISO 37002 certifications. ISO 37001 appears on the site as an anti-bribery framework requirement, but a vendor-held ISO 37001 certificate was not found on the public pages reviewed.
Public materials document deployments across Germany, France, Austria, Malta, Portugal, Cyprus, Greece, Bulgaria, Romania, Kuwait, and Colombia. Reported scale is roughly 130 legal bodies and 10,000 employees.
Services model distinguishes Fraud Line from pure-software peers — the provider supports case handling, not just hosting the reporting channel.
Public pages position the product against EU Directive 2019/1937 and national whistleblower laws, but specific national statute names were not found in the pages reviewed.
Language menu exposes 14 public site languages. Reporter and handler UI language coverage was not independently tested.

Scoring review - 2026-05-24

Scored under the 25-criterion rubric v2 at access tier P (public pages only; no reporter submission or handler account reviewed).

Base score: 16 / 50 in the Bulgaria context. Bulgaria country bonus: 2 / 6.

Category	Score	Max
A. Legal compliance	5	16
B. Reporter experience (BG)	4	10
C. Handler experience	2	10
D. Security	5	8
E. Commercial	0	6

Evidence supporting the score: the Bulgarian page documents anonymous reporting, open communication, case management, Microsoft Azure hosting in Western Europe, and ISO 27001 / ISO 27701 / ISO 37002 claims.

Unverified from public pages: pricing, trial access, clear handler-workflow disclosure, and explicit citation of the Bulgarian act.

Frequently asked questions about Fraud Line

Answers derived from vendor-published materials dated on this page.

Is Fraud Line suitable for SMEs under 250 employees?

Fraud Line does not publish entry-tier pricing, so SME buyers need to request a quote to assess fit. Buying path: Sales contact required. Multi-country organisations operating across Southern and Eastern Europe that want a single provider with ISO 37002 certification and local national-law coverage.

Which national whistleblower laws does Fraud Line explicitly reference?

Fraud Line explicitly cites the following national transpositions of Directive 2019/1937 in its public materials: EU Directive 2019/1937, National whistleblower protection laws in countries served (specific law names not disclosed on public pages reviewed). Absence from this list does not mean the platform can't be used in other EU jurisdictions — all 27 member states have transposed the Directive. Verify jurisdictional fit with the vendor directly.

Does Fraud Line process whistleblower report content with AI?

No — Fraud Line does not process report content with AI or machine translation per its vendor materials. Verify the vendor's subprocessor list to confirm no downstream AI processing occurs.