Confidential Reporting System
Bulgarian whistleblowing platform built with Transparency International Bulgaria and Happy Company, with public BGN pricing, live login and registration, and explicit local-law positioning.
Bulgarian employers and municipalities that want a locally positioned reporting platform with public pricing, Bulgarian-language UX, and an anti-corruption / governance narrative.
Distinctive features
- Bulgaria-native product co-developed by Transparency International Bulgaria and Happi Company Ltd
- Public monthly pricing by employee band, which is still uncommon in this category
- Live app endpoints for login and registration plus a real web-app shell at app.crsys.org
- map[Publicly described multi-channel intake:web form, telephone, and in-person meeting]
- Site and app bundle show Bulgarian and English language support
Add-ons and conditions
Costs or terms not included in the headline price.
- Commercial conversion is still contact-led even though pricing is public
- Billing is annual, not monthly
- Commercial copy is dated (2023 activation-fee promo still visible; site footer reads © 2023)
- Hosting country is not disclosed; the site only claims hosting to PCI DSS, ISO 27001:2013, and ISO 9001:2015 standards
- The legal explainer says anonymous written reports do not initiate proceedings; buyers should confirm how anonymity is handled in practice
Notable
- The commercial site exposes public pricing,
LOGINandREGISTRATIONlinks toapp.crsys.org, and a distinct product identity rather than only advisory copy. - Public positioning is tightly local. The site repeatedly cites the Bulgarian whistleblowing act, frames the product as an internal channel for Bulgarian private and public organisations, and explicitly targets municipalities, private employers with
50+staff, and certain regulated employers regardless of headcount. - The product story is institutional for a local entrant. The public site says the system was created by
Transparency International BulgariaandHappi Company Ltd/HAPPY COMPANYLtd, while the domain and site policy are owned by"CONFIDENTIAL REPORTING SYSTEM" Ltd.in Sofia. - The pricing page publishes
BGN 295,395,595, and995monthly bands by headcount, with onboarding support included. Billing is annual and the CTA still routes to/contact, so pricing is public but procurement is not self-serve. - The public legal explainer spells out written and oral reports, phone and in-person channels,
7-dayacknowledgement,3-monthfeedback, and routing to the CPDP where relevant. - The public app bundle exposes Bulgarian and English locale support and operational product strings such as public reporting pages, internal correspondence, forwarding to external institutions, hidden staff-only notes, deanonymisation requests, registration success, activation emails, and login history.
- Anonymity needs buyer confirmation: anonymous written reports are listed, but the same explainer says proceedings cannot be initiated from them.
BlockChainis listed in package/pricing copy. The public copy does not describe the chain, ledger, or verification surface, so it should be treated as an unexplained product claim rather than an audited control.
Scoring review - 2026-05-24
Scored under the 25-criterion rubric v2 at access tier P (public pages, app shell, and current public bundle inspection only; no reporter submission or handler account reviewed).
Base score: 20 / 50 in the Bulgaria context. Bulgaria country bonus: 4 / 6.
| Category | Score | Max |
|---|---|---|
| A. Legal compliance | 5 | 16 |
| B. Reporter experience (BG) | 6 | 10 |
| C. Handler experience | 5 | 10 |
| D. Security | 2 | 8 |
| E. Commercial | 2 | 6 |
Evidence supporting the score: public local-law framing, public price bands, and a live software surface beyond a contact form. The app bundle also shows handler-side mechanics such as status buckets, hidden notes, and correspondence modes.
Unverified from public pages: hosting country, self-serve onboarding, vendor-held ISO certification, sub-processor posture, and how anonymous written reports are handled in practice given the vendor legal explainer.
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Frequently asked questions about Confidential Reporting System
Answers derived from vendor-published materials dated on this page.
- Is Confidential Reporting System suitable for SMEs under 250 employees?
- Confidential Reporting System's entry-tier pricing starts above €100/month, on the heavy side for a 50–249-employee organisation comparing to flat-rate alternatives. Public monthly pricing: BGN 295/month for 50-149 employees, BGN 395/month for 150-249, BGN 595/month for 250-499, BGN 995/month for 500+; under 50 employees by quote. Bulgarian employers and municipalities that want a locally positioned reporting platform with public pricing, Bulgarian-language UX, and an anti-corruption / governance narrative.
- Which national whistleblower laws does Confidential Reporting System explicitly reference?
- Confidential Reporting System explicitly cites the following national transpositions of Directive 2019/1937 in its public materials: Bulgaria (Law on the Protection of Persons Reporting or Publicly Disclosing Information on Breaches, in force 4 May 2023), EU Directive 2019/1937. Absence from this list does not mean the platform can't be used in other EU jurisdictions — all 27 member states have transposed the Directive. Verify jurisdictional fit with the vendor directly.
- Does Confidential Reporting System process whistleblower report content with AI?
- No — Confidential Reporting System does not process report content with AI or machine translation per its vendor materials. Verify the vendor's subprocessor list to confirm no downstream AI processing occurs.
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