ISWEB vs osapiens

Side-by-side facts for ISWEB and osapiens, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

ISWEB

Italian whistleblowing platform with dedicated public-administration and private-employer offers, ACN-qualified cloud delivery, and published private-sector pricing.

Headquarters: Italy (Avezzano + Roma)
Pricing: Private-sector pricing published: Small €40/month (€480/year), Medium €52/month (€624/year), Large €80/month (€960/year), each with a €160 activation cost. Public-administration procurement is sales/Cloud Marketplace led.
EU data hosting: EU (named data centre)
EU member states referenced: 1 of 27
Certifications: ACN cloud-service qualification
AI on report content: No AI processing of report content

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osapiens

Complaint-management and whistleblower module of the osapiens HUB ESG/compliance platform.

Headquarters: Mannheim, Germany
Pricing: Not published — demo required.
EU data hosting: Not disclosed
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: Processes report content with AI / translation

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Full facts, side by side

Full facts, side by side: ISWEB and osapiens
Attribute	ISWEB	osapiens
Headquarters	Italy (Avezzano + Roma)	Mannheim, Germany
Founded	Undisclosed	2018
Ownership	ISWEB S.p.A.	Private — osapiens Services GmbH / osapiens Holding GmbH; vendor newsroom references a $120M Series B led by Goldman Sachs Alternatives
Customers (vendor claim)	Undisclosed	Current official pages vary: complaint-management page states 2,500+ enterprises; platform page states 1,800 satisfied customers; newsroom about page states 1,300+ customers (vendor claims).
Pricing	Private-sector pricing published: Small €40/month (€480/year), Medium €52/month (€624/year), Large €80/month (€960/year), each with a €160 activation cost. Public-administration procurement is sales/Cloud Marketplace led.	Not published — demo required.
Pricing model	Tiered (per employee)	Quote only
Procurement model	Enterprise sales only	Enterprise sales only
Free trial	No	No
EU data hosting	EU (named data centre)	Not disclosed Not disclosed on public pages reviewed
EU member states referenced	1 of 27	1 of 27
EU reporting languages	Partial	Undisclosed
Total reporting languages	1	Undisclosed
AI on report content	No AI processing of report content	Processes report content with AI / translation
Certifications	ACN cloud-service qualification	None published
National laws referenced	Italy (D.Lgs 24/2023) Italy (D.Lgs 231/2001 — Modello 231) Italy (ANAC guidelines) EU Directive 2019/1937	EU Directive 2019/1937 Germany (LkSG — Supply Chain Act grievance mechanism) EU CSDDD
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	✓	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	24 May 2026	24 May 2026

Another option in this directory

ISWEB and osapiens are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs: